Privacy Policy
At Nowtech Present, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you interact with our services, attend our programs, or visit our website.
We're based in Croatia, so we follow both Croatian law and the General Data Protection Regulation (GDPR). But honestly, we'd protect your data carefully regardless of what the law says. It's just the right thing to do.
This document might look long, but we've tried to make it straightforward. If anything's unclear, reach out. We're happy to explain further.
Who We Are
Nowtech Present is a technology education company specializing in AR/VR game development training. Our registered office is at Ul. Ivana Rangera 44, 42000, Varaždin, Croatia.
When we say "we," "us," or "our" in this document, we're talking about Nowtech Present. When we say "you" or "your," we mean anyone who uses our services, visits our website, or interacts with us in any way.
What Information We Collect
Information You Give Us Directly
When you sign up for our programs, contact us, or use our services, you might share:
- Your name, email address, and phone number
- Postal address (mainly for course materials or certificates)
- Educational background and work experience (helps us tailor the program to your level)
- Payment information (though we don't store full credit card details ourselves)
- Portfolio links or project samples you choose to share
- Communication preferences and any specific learning needs
Information We Collect Automatically
Like most websites, ours collects some technical data when you visit:
- IP address and general location (city level, not your exact address)
- Browser type and device information
- Pages you visit and how long you spend on them
- Referring website (where you came from before landing on our site)
- Date and time of your visit
We use cookies for this. You can control cookie settings in your browser, though some features might not work as smoothly if you disable them entirely.
Information from Your Course Participation
If you enroll in our programs, we also keep track of:
- Attendance records and assignment submissions
- Project work and code repositories you share with instructors
- Quiz scores and practical assessments (to gauge your progress, not to judge you)
- Feedback you provide about the course
- Discussion forum posts and peer collaboration activities
How We Use Your Information
We don't collect data just for the sake of it. Here's what we actually do with the information you share:
Running Our Programs
The main reason we need your data is to deliver the education you signed up for. This includes sending course materials, providing access to our learning platform, tracking your progress, and issuing certificates when you complete a program.
Communication
We'll use your contact information to send important updates about your course, answer your questions, and occasionally share relevant opportunities or new programs that might interest you. You can opt out of marketing emails anytime.
Payment Processing
We need to process payments when you enroll. We work with secure payment processors who handle the sensitive financial stuff. We only see confirmation that your payment went through.
Improving Our Services
We analyze how people use our website and programs to make things better. For example, if everyone's getting stuck on a particular lesson, we know we need to improve our teaching approach there.
Legal Obligations
Sometimes Croatian law requires us to keep certain records, especially related to business transactions and student enrollment. We keep what's required and nothing more.
We will never:
• Sell your personal information to third parties
• Use your email for spam or unrelated marketing
• Share your student work publicly without your permission
• Contact you on behalf of other companies
Legal Basis for Processing (GDPR Stuff)
GDPR requires us to have a lawful reason for processing your data. Here's our basis:
Contractual Necessity
When you enroll in our programs, we have a contract with you. We need your information to fulfill that contract by delivering the education and support you paid for.
Legitimate Interest
We have a legitimate business interest in analyzing website usage, preventing fraud, and improving our services. We balance this against your privacy rights and only process what's reasonable.
Consent
For things like marketing emails or optional features, we ask for your clear consent. You can withdraw consent anytime by clicking unsubscribe or contacting us.
Legal Obligation
Croatian law requires us to keep certain business and educational records. We maintain these records to comply with accounting, tax, and educational regulations.
Who We Share Your Information With
We're not in the business of passing your data around. But we do work with some trusted partners who help us run our programs:
Service Providers
- Hosting and Infrastructure: Our website and learning platform are hosted on secure servers. These providers have access to data stored on their systems but are contractually prohibited from using it for their own purposes.
- Payment Processors: We use established payment services that comply with PCI DSS standards. They handle the sensitive payment details.
- Email Services: We use professional email platforms to send course updates and newsletters. They can't use your email address for anything else.
- Analytics Tools: We use analytics services to understand website traffic. We've configured these to respect privacy as much as possible.
Legal Requirements
We might have to disclose information if required by Croatian law, court order, or to protect our legal rights. This rarely happens, but we're legally obligated to comply with valid requests from authorities.
Business Transfers
If Nowtech Present is acquired or merged with another company, your information might be transferred as part of that deal. The new owner would still be bound by this privacy policy unless you agree to a new one.
We don't share student work, project portfolios, or performance data with anyone outside our instructional team without your explicit permission.
How Long We Keep Your Data
We don't keep information longer than necessary. Here's our general approach:
| Type of Data | Retention Period |
|---|---|
| Enrollment and payment records | 7 years (Croatian accounting law requirement) |
| Course completion certificates | Indefinitely (so you can request copies years later) |
| Student work and assignments | 2 years after course completion |
| Website analytics data | 26 months |
| Marketing email lists | Until you unsubscribe |
| General inquiry emails | 3 years |
If you ask us to delete your data, we'll do so within 30 days, except for information we're legally required to keep. Even then, we'll restrict access to only what's necessary for compliance.
Your Rights Under GDPR
Croatian and European law gives you substantial control over your personal data. Here's what you can do:
Access Your Data
You can request a copy of all personal information we hold about you. We'll provide this in a readable format within 30 days, free of charge for your first request.
Correct Inaccurate Data
If something we have on file is wrong, tell us and we'll fix it. You can usually update basic information like your email address through your account settings.
Delete Your Data
You can ask us to delete your personal information. We'll comply unless we have a legal obligation to keep it (like financial records). We'll explain if we can't delete everything and why.
Restrict Processing
You can ask us to limit how we use your data. For example, you might want us to keep your records but stop sending marketing emails.
Data Portability
You can request your data in a machine-readable format to transfer to another service. This mainly applies to information you provided directly to us.
Object to Processing
You can object to how we're using your data, particularly for marketing purposes or when we're relying on legitimate interest as our legal basis.
Withdraw Consent
If we're processing data based on your consent, you can withdraw that consent anytime. This doesn't affect anything we did before you withdrew consent.
How to Exercise These Rights:
Send an email to support@nowtechpresent.com with the subject line "Privacy Rights Request." We'll verify your identity and respond within 30 days. There's no fee unless your request is clearly unreasonable or excessive.
International Data Transfers
Our primary operations are in Croatia, which is part of the European Union. However, some of our service providers (like hosting companies or email platforms) might have servers outside the EU.
When we transfer data outside the EU, we ensure adequate protection through:
- Standard contractual clauses approved by the European Commission
- Providers certified under recognized data protection frameworks
- Additional security measures to protect data in transit and at rest
We only work with providers who take data protection seriously and comply with international privacy standards.
How We Protect Your Data
Security isn't just about technology. It's also about practices and policies. Here's our approach:
Technical Measures
- Encrypted connections (HTTPS) for all web traffic
- Secure password requirements and encrypted storage
- Regular security updates and vulnerability patching
- Firewalls and intrusion detection systems
- Secure backups with encryption
Organizational Measures
- Limited access to personal data (only staff who need it for their job)
- Confidentiality agreements with all employees and contractors
- Regular training on data protection and privacy
- Clear policies for handling and storing sensitive information
- Incident response plan for potential data breaches
No system is completely foolproof, but we take reasonable and industry-standard precautions. If we ever discover a breach that affects your data, we'll notify you and the relevant authorities within 72 hours, as required by GDPR.
Cookies and Tracking
Our website uses cookies to function properly and improve your experience. Here's what you should know:
Essential Cookies
These are necessary for the website to work. They remember your login session, keep items in your cart, and maintain your preferences during a visit. You can't disable these without breaking the site's functionality.
Analytics Cookies
We use these to understand how visitors use our site. This helps us improve navigation, content, and user experience. The data is aggregated and anonymous.
Preference Cookies
These remember your choices like language preference or region. They make your repeat visits more convenient.
We don't use advertising cookies or sell data to third-party advertisers. You can manage cookie preferences in your browser settings, though this might affect site functionality.
Children's Privacy
Our programs are designed for adults and young adults typically aged 18 and over. We don't knowingly collect information from children under 16 without parental consent.
If we learn that we've inadvertently collected data from someone under 16 without proper consent, we'll delete it as quickly as possible. If you're a parent and believe your child has provided us with information, contact us immediately.
Changes to This Policy
We review and update this privacy policy periodically as our practices evolve or laws change. We'll post the updated version here with a new "Last Updated" date at the top.
For significant changes that affect your rights, we'll notify you by email or through a prominent notice on our website. We encourage you to review this policy occasionally to stay informed.
Your continued use of our services after we post changes means you accept the updated policy.
Your Right to Complain
We hope we can resolve any privacy concerns you have directly. But you also have the right to file a complaint with a supervisory authority.
In Croatia, the relevant authority is:
Croatian Personal Data Protection Agency (AZOP)
Selska cesta 136, 10000 Zagreb, Croatia
Website: azop.hr
You can also contact the data protection authority in any EU country where you live or work, or where you believe a violation occurred.
Questions or Concerns?
If anything in this policy is unclear, or if you want to exercise your privacy rights, we're here to help. Reach out through any of these channels: